Wiley EPIC Account Management & Catalyst Administration

Get FREE expert help from TeamMechanics for Wiley EPIC account management!
In an effort to provide full-service support to our clients, TeamMechanics offers free EPIC account management and Catalyst administration to help expand the capacity of training and development teams within our client organizations.
Our free EPIC account support agreements include the following EPIC activities up to 4 hours of EPIC activities per month with a guaranteed completion time of 48 hours:
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Send or schedule all Everything DiSC assessments through the EPIC portal with reminders to participants. We will also contact participants via email directly to complete their assessments on time, if warranted.
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Download all participant, team, facilitator and comparison reports, as needed and sharing in email and cloud storage folders, as needed (Dropbox, OneDrive, etc.)
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Troubleshooting EPIC errors with client lead contacts
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Manage folders, adding users and monitoring credit balance
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Provide EPIC usage reports, as requested
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Project planning with the sponsors to line up training rosters, dates and details
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Email individual assessment reports through EPIC
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Send follow-up assessment links for Catalyst, as needed
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Manage Catalyst organizations and people within departments
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Generate up to (3) custom team maps per month