Improving Results & Engagement Through Workplace Communication

Warning Signs of Communication Breakdown and Employee Disengagement
What you may observe
  • People "tuning out" a person when he or she speaks in a meeting

  • Nonverbal cues such as people rolling their eyes or looking down when someone is talking

  • Employees are self-focused and avoid contact with each other

  • Managers and employees don't ask for help

  • Managers and employees are unwilling to admit mistakes

  • Obvious personality conflicts and office drama

What you may hear

"I just don't understand why I can't get along with _____. He takes everything the wrong way."

"Nobody can be themselves when _____ is around."

"Just say 'yes' and agree, and then keep doing what you are doing."

"Why is everyone avoiding me?"

If any of the signs look familiar to you, your employees and managers may need help with self-awareness, understanding, and communication.

Engaged employees feel that their opinions count and that someone cares about them and their personal development.  

In order to improve workplace relationships, you must start by improving communication.  Good communication between individuals in the workplace fuels employee satisfaction, productivity and the desire to get things done.

Today, businesses large and small have more diverse workforces than ever before.  This diversity is not only in cultural backgrounds but also with several generations working together to achieve common goals.  

With diversity comes a wide variety of work expectations and communication styles.  It all begins with awareness.  As individuals become more aware of their communication style and that of others, they are better able to understand one another and communicate more effectively.  This builds trust and fosters commitment and accountability to shared results.


of workers report their relationships with coworkers is a condition of employee engagement (SHRM)

What is the high cost of poor communication?

  • Low morale and higher turnover

  • Missed project deadlines

  • Lost sales and declining customer loyalty

  • Unacceptable customer survey ratings

  • Higher employee disengagement

  • Lower management credibility

the cost of poor communication
Effective communication fuels employee engagement.  When your team is engaged, they are more strongly committed to helping the organization meet its revenue goals, reduce expenses, and positively impact the bottom line.  Can you really afford to wait any longer and leave communication barriers unresolved?

What should you do to improve communication and relationships for everyone in your workplace?

We recommend an effective, scalable solution that is:​
  • Easy to understand

  • Flexible and affordable

  • Available in multiple languages

  • Appropriate for people at any level of an organization

  • Time-tested, extensively researched and validated