Supervise and Manage People for Better Results
How can you increase workplace productivity and achieve better results? For team leaders and managers, it all begins with communication.
The most effective managers understand themselves and their team, and they work at learning what drives each individual team member to succeed -- what motivates them and how they most appreciate being rewarded for their contributions.
Every individual has a unique communication style that affects the way they approach their work, receive direction, and derive personal satisfaction. Supervisors and managers have an important responsibility to learn how each team member works, what motivates them and the work opportunities that are most satisfying for them.
As a manager, it is more important than ever to be self-aware, understand your team and direct reports, and communicate effectively with them to develop them, make them more productive and more satisfied with their contributions.
of managers find it difficult or are afraid to communicate with their employees, and 67% of US workers are not engaged at work.
(Source: Quartz at Work)
Warning Signs for Team Leaders, Supervisors & Managers
What you may observe
Team members “tuning out” the manager when he or she speaks at a meeting
Nonverbal cues such team members’ arms crossed, looking down, or fidgeting with items on the desk during one-on-one meetings
Team members respond only with short answers to your questions
Chronic tardiness or absenteeism among team members
Counterproductive “water cooler” conversations among team members
What you may hear
“I wouldn’t be having this issue if _____ would just do his/her job.”
“I’m not sure how you want me to tackle this project.”
“I feel like this is something that _____ should be doing, not me.”
“How will I know if it’s good enough?”
“I don’t know if I have what it takes to do this.”
If any of the signs look familiar to you, your team would benefit from different communication, recognition, and development tactics from their direct manager.
What are the costs of poor management?
Unmotivated team members
Low employee engagement
Individual performance suffers
High turnover on the team
More dissatisfied customers as reflected on customer surveys
Effective communication is the key to recognizing, rewarding, and developing your team. Supervisors, managers and team leaders who are able to meet the unique needs of each employee are viewed as managers who care about them as people and interested in their development. Employee engagement depends on strong relationships between managers and their direct reports.
Are you ready to enhance the effectiveness of your supervisory and management teams?
We recommend an effective, scalable personalized solution that:
Is easy to understand
Helps team leaders better communicate with their team and others
Brings awareness to team leaders to understand their natural directing and delegating style
Identifies motivators and stressors for people on your team
Is available in multiple languages
Is time-tested, extensively researched and validated